Developing an understanding of how to recognise and manage our unconscious biases is essential for creating fair, inclusive and discrimination-free workplaces and communities. Unconscious bias is not only related to race and gender. Prejudices exist in relation to age, religion, sexuality, parental status, and people who appear different from the majority. This half day workshop draws on empirical evidence to take participants on a journey of realisation. It is designed to raise awareness of bias from the unconscious to the conscious level and provide methods for positively managing prejudices for improved decision making.

WHAT DOES THE COURSE COVER?

Course content includes:

• what unconscious bias is and where it comes from;

• how unconscious bias affects decision making’ methods to identify and counteract unconscious bias.

Course learning outcomes  participants will learn how to:

•Identify the meaning of unconscious bias and the psychological basis for it;

• identify their own unconscious biases and the underpinning drivers;

• identify bias in decision making processes and make necessary changes;

• take practical steps to reduce the impact on unconscious bias in the workplace.

RECOMMENDED FOR: This course is recommended for anyone who wants to better understand their own biases and how they affect day-to-day decision making. I

t is particularly beneficial for HR professionals, and for middle and senior managers who are responsible for decision making in the areas of recruitment, policy and process development, people management and organisational culture. 

This course focuses on the purpose and process of performance appraisals, teaching participants effective techniques for providing performance feedback and conducting constructive performance reviews.

Course Learning Outcome:

Participants will identify the purpose of performance appraisals, provide effective feedback, conduct performance reviews, and develop continuous improvement strategies for performance management. 

Course Learning Objectives: Identify the processes of performance appraisals.

 Learn techniques for providing feedback.

course duration - Three hours

Course Learning Outcome:

Participants will identify the characteristics of a learning organization, foster a continuous learning culture, implement effective learning systems, and evaluate and improve learning initiatives.

Course Description:

This course explores strategies to improve employee engagement by understanding its importance and identifying key factors that influence it. Participants will learn to develop and implement engagement initiatives.

 

Course Learning Outcome:

Participants will be able to identify  the drivers of employee engagement, develop and implement effective engagement strategies, and measure and refine engagement initiatives.

Course Learning Objectives:

Define employee engagement.

Identify factors influencing engagement.

Develop strategies to improve engagement.

Course Description:

This course aims to enhance participants' executive presence by focusing on communication skills, body language, and professional etiquette. Learners will engage in video practice sessions and receive mentor feedback to build confidence and credibility.

 

Course Learning Outcome:

Participants will apply the elements used to Build executive presence, improve communication skills, exhibit confident body language and professional etiquette, and present an action plan to maintain executive presence.

 

Course Learning Objectives:

Apply executive presence techniques

Develop communication skills.

Master body language and professional etiquette.